- United States of America
- October 5, 2014
illian Bentley
1671 Brndywine Rd apt 2216 · West Palm Beach · 561.932.7801 · lillyb35@gmail.com
Diligent, versatile leader. Superior organizational skills aligned with extensive marketing strategy tactical knowledge. Collaborative communicator continually focused on building relationships and promoting synergy across business lines to drive positive change, cohesive, comprehensive business approaches, and enhanced profitability.
Areas of Expertise include:
- Strategic Planning & Forecasting
- Legal Compliance
- Confidentiality
- Budget Management
- Relationship Building
- Project Management
- Sales Planning & Marketing
- Staff Training & Leadership
- Problem Resolution
Education
Bachelor of Science, Health Care Administration
University OF PHOENIX | Fort Lauderdale, FL | Expected Completion Date: December 2014
Coursework
Management · Financial Accounting · Communication Strategies
Marketing · Legal Issues · Consumer Trends and Marketing
Professional ExperiencePALMS WEST HOSPITAL · Loxahatchee, FL · 2013 - 2014
Unit Secretary
Inputting patient medical charges using MEDITECH. Updating patient care information using CPN. Appointment scheduling, patient intake including verification of personal and billing information, and establishing and maintaining medical records, as well as, other general office maintenance responsibilities.
WEST PALM BEACH VA MEDICAL CENTER · West Palm Beach, FL · 2012 - 2013
Medical Support Assistant
Scheduled appointments following VHA National Scheduling Guidelines. Composed patient correspondence, notified patients of cancellations, and rescheduled patients. Initiated take-off orders for appropriate tests, labs, etc. Coordinated lodging for patients as needed interpreting eligibility requirements related to travel, lodging, and co-pay in compliance with VHA mandates and memoranda. Verified and documented patient billing and insurance information. Answered and directed phone calls and maintained medical records.
Fort Lauderdale Vet Center · Fort Lauderdale, FL · 2011
Veteran Employment Liaison
Assisted veterans with job searches and other needs through Veteran’s Affairs. Improved office filing systems. Composed government letters to assist veterans with employment. Helped to develop resume writing classes for veterans, as we as, job interviewing classes.
UNITED STATES NAVY · Various Locations · 2007 - 2010
Unit Manager, Naval Station San Diego · San Diego, CA · 2009 - 2010
Trained and managed 6 employees and achieved significant improvements in their productivity. Scheduled events and organized staff meetings. Initiated new employee training.
Divisional Manager, USS RONALD REAGAN · Coronado Island, CA · 2009 - 2010
Analyzed record keeping systems, forms control, and office layout. Ensured budgetary requirements were met.
Medical Office Intern, NAVY YARD CLINIC · Washington. DC · 2007 – 2009
Verified, organized, and maintained patient medical records including lab results, took vital signs, scheduled patient appointments, and answered and directed phone calls. Maintained electronic records management system for all incoming and outgoing correspondence. Supervised 3 employees in organizing and filing patient records. Verified and documented patient billing and insurance information.
BOLING AIRFORCE BASE · Washington. DC · 2006 – 2007
Logistics Specialist
Executed preposition purchase orders. Packaged, transported, distributed, and the maintained task force equipment cache during mission assignments. Collaborated with military and civilian transport officials for all cache logistics.