- Lugoff, SC
- February 21, 2017
2088 Spur Lane
Lugoff, SC 29078
lmeyer2k@earthlink.net
(803) 572-5121 home
Accounting professional with degree in Business Management, over 20 years extensive experience focusing on general accounting. Strengths include being very detail oriented with the ability to work independently and multi tasking.WORK EXPERIENCE
Corestaff/ Iron Mountain Blythewood, SC 29016 Sept 2016 - Dec 2016
Record storage information management, data protection and document shredding facility
Constant keying of information into data system. Moving cartons of documents from pallet to computer workstation. Identify required data fields from each file and enter into the system.
Pulled individual medical files from the warehouse and storage boxes, identified required data fields from each file and entered the information into the database for the client. Once the documents were entered the files were returned to a new pallet for storage. Lifting and lowering cartons from the pallet to the workstation. Cartons range from 30 to 50 lbs each.
Pulled customer files as needed for medical records.
Pulled and reboxed customer files as needed and relabeled per customer request or if storage boxes were damaged
10k keystrokes per day
Howden North America, (HNA) Columbia, SC 29223 April 5, 2010-August 12, 2016
Howden North America supplies Howden fans, rotary heat exchangers, compressors and allied products to customers throughout the USA, Canada and Mexico.
Travel and Expense Administrator
* Responsible for overseeing the Concur Expense, Credit Card and out of pocket reimbursement system for locations in North America.
* Setting up new users in Concur, including ordering credit cards, closing accounts and helping with log in credentials.
* Develop and maintain audit rules and automated e-mail reminders.
* Monitor expense report submissions and send reminders to employees who have not yet submitted their reports
* Monitor T&E; policy compliance, communicate non-compliance issues to management, and address these issues through training and process management.
* Perform weekly auditing, ensuring deadlines are met verifying expenses are in alignment with company policies and that the receipts are in compliance
* Perform expense report submission for payment fulfillment through payroll
* Maintain on-boarding training for all credit card holders and maintain self-service training materials for all users.
* Strong knowledge of Excel, Word and Outlook
Customer and Vendor Master Data Administrator
* Responsible for the creation and maintenance of all customer and vendor data that resides in the Customer/Vendor Master file.
* Carry out responsibilities in accordance with the organization’s policies.
* Responsible for the validation of the necessary forms to insure proper approvals are received.
* Verify no previous account on file in either HNA or HRO system.
* Once the account is set up the requesting party is notified via email
* Verify the customer has a Tax Exempt Certificate as well as a W-9
* Verify the vendor has submitted a valid 1099 or W-8 for out of the country
* Performs related duties as assigned
* Order Entry Specialist and assistant to Project Manager
* Receive and review customer order requirements to Bill of Material structure in MS AX ERP system.
* Provide tactical support required to effectively manage orders in MS AX ERP system.
* Send order acknowledgments to the customer and HNA sales representative
* Follow projects from start to finish keeping track of the project time frames for delivery / completion and keep customers updated with progress of orders.
* Review and relieve inventory on hand reports as well as on order
* Utilize customer web based inventory and order management systems to coordinate PO’s to ensure optimal inventory availability.
* Maintain relations between manufacturing and the customer, which includes revising orders based on customer needs/ plant availability and project requirements.
* Establish regular updates to sales managers and project managers for existing orders.
* Assist with the set up and correspondence for Request for Quotes to the customers since
* Understanding of drawing features that are unique to the parts we manufacture
* Assist customers with issues on orders, returned parts and warranty items
* Weekly meeting with management, customer and our production facility regarding status of parts and issues
* Work closely with Engineering, Logistics and Sales Department
* Reports of Metrix to Sales and Manufacturing Manager on a monthly basis
* Answering switchboard on a daily basis
* Assist Product manager with quoting of parts to customers
Assistant to Project Manager
* Follow projects from start to finish
* Assist with managing day to day details, reports and data collection
* Manage daily functions during the absence of the project manager
* Notify project manager, management and customer of any delays on projects
* Scheduling meetings with manufacturing and customers as needed
* Run Project Item Requirements report for review
* Open Order Requirements report
* Reconcile all accounts
Macy’s Department Store Columbia, SC 29223 Nov 5 2013- July 29 2016
Largest Retailer in the world known for its creative merchandising, and serves customers through approximately 800 stores in every major geographic market in the United States.
Sales Support Associate that provides outstanding customer service, meets hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrates superior product knowledge to customers. Assists customers to create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned.
* Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
* Determine customer needs based on personal features and other customer preference related factors
* Demonstrate knowledge of store products and services to build sales and minimize returns
* Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our stores.
* Pull fullfillment orders to be processed and shipped from the store to the customer.
* knowledgeable of and perform sales support functions related to POS procedures.
* Opening and closing the 6 registers in my department from daily sales and depositing it to the cash office at the close of each day.
* Seasonal Nov thru Jan 2015 Star Selling Ambassador (leader on selling floor) high profile position with the ability to perform as a leader on the selling floor, assisting associates and customers the best experience with decisions and issues . Closing the store at night and opening on weekends.
ALD THERMAL TREATMENT, INC., Blythewood, SC 29016 2005-2010
Leader in high technology vacuum process proving heat treating service.
AP/AR Collections Coordinator, Purchasing Agent/Receptionist.
Manage accounting functions of two manufacturing facilities.
* Review vendor and customer invoices, credits, and payments on a timely manner.
* Resolve payable and receivable issues with vendors and customers thru various means of research and contact.
* Assist with shipping and receiving as needed-completing Bill of Ladings and necessary paperwork.
* Compile and file 1099 forms to contractors, request W9 and Certificate of Insurance forms from vendors.
* Review and process employee expense reports for proper support and approval.
* Create purchase orders for the acquisition of materials and order facility supplies.
* Review and set up credit applications for customers.
* Prepare and submit invoices to customers for payment.
* Request and review credit information on new customers for credit approval and review of Dun and Bradstreet Data Base to provide justification for approval of new customers and to release pending orders based on customer credit worthiness.
* Negotiate customer disputes to resolution and document root cause.
* Deal with collection agencies on unpaid accounts as needed.
* Write offs of bad debts where customer were into bankruptcy or liquidation, or where the cost of pursuing the debt is greater than the debt of collecting it.
* Process payments received from customers and make bank deposits.
* Daily sales reports to upper management.
* Month end and year accounting, scrap reconciliation, including general ledger and journal entry accruals for A/P -A/R with 95% accuracy.
* Update and revise accounting procedures to enhance overall accuracy.
* Answer all incoming calls, greet customers, and handle all incoming and outgoing mail.
* Assist on the production floor of packing parts to ship back to the customers and assisting with shipping and receiving as needed.
* Book air flight, car rental and hotel reservations for employees and management.
* Received 4 merit raises for performance.
* Accomplishment of collecting over $100,000 in unpaid invoices from General Motors Corporation.
BLUE CROSS BLUE SHIELD of SC, Columbia, SC 29219 1994-2005
Leading Contractor of Employee Benefits Insurance, Health Insurance, Medicare Insurance
Customer Service – Palmetto GBA, LLC. 1994-1999
* Customer service claims processing and answering coverage claims calls.
* Processing of denied claims for review with medical documentation.
* Medicare Secondary Payer, HCPCS, ICD9 and CPT coding.
Team Associate, Hearing and Appeals Specialist – Palmetto GBA, LLC. 1999 - 2004
Hearing & Appeals Specialist setting up hearing requests for review of the Administrative Law Judge in Falls Church, Va.
* Medicare Secondary Payer, HCPCS, ICD9 and CPT coding.
* Back up to the Department of Appeals Board (DAB) specialists.
* Assisted the Fair Hearing and ALJ Analysts on preparing the weekly and monthly reports.
Team Associate, Customer Service – GenWorth Financial, 2004-2005
* Customer service claims processing and answering coverage claim calls.
* Processing of denied claims for review with medical documentation.
DIAMANT BOART AMERICA, Columbia, SC 29202 1990-1994
Manufacturer of diamond tip asphalt cutting blades
* Accounts Payable Clerk, processing all company invoices and AP functions.
* Monthly spreadsheets for commissions of agents and salesmen.
* Ledger wire transfers for inter company payables.
* Shared responsibility for Accounts Receivable and Collections, releasing orders, phoning customers regarding unpaid invoices.
* Research and development of accounts
* Monthly inventory
* Depositing payments received, posting payments to customer accounts, ledgers and filing invoices.
* Also assisted with switchboard
EDUCATION/TRAINING/CERTIFICATES/AWARDS
Tax Preparer classes 9-28-10 thru 12-6-10 Liberty Tax Service, Columbia SC
AABA Degree in Business Management, American Intercontinental University (Associate of Arts in Business Management). Online Degree Hoffman Estates, IL
IRS Form 1099 Reporting, Lorman Education Services
Work keys – level 4
Conflict on the job, Midlands Tech
Telephone Customer Service, Midlands Tech
Dealing Effectively With the Angry Customer, Midlands Tech
Writing That Means Business, Midlands Tech
Becoming a Customer Service Star, Midlands Tech
Blue Cross Blue Shield of SC Advanced Writing Workshop
Certificate of Achievement Award, BCBS of SC 1999
Process Improvements Award, Palmetto GBA, LLC 2003
Team of the Year Nominee Appeals Administration, Palmetto GBA, LLC 2003
Accounting 1, Kershaw County Vocational Center.
SKILLS
Proficient in Microsoft: Word, Excel, PowerPoint, Access, Microsoft Dynamics AX (Cintrix), SAP, INFOR, BAAN, Workflow,10 key punch, scanner, fax machine, switchboard, Lotus, Peachtree, Outlook, Quicken and Quickbooks. ISO Audits. Safety Safari Team with ALD and Howden North America. Ability to type 55-60 words a minute. Domestic and International Wire Transfers. Customer service, Project management, blueprint reading. CPT coding. Bill of ladings, inventory, Root Cause Analysis, ability to meet deadlines, shipping and receiving. Organizational Skills, Reporting Skills, Attention to Detail, Productivity, Teamwork, Problem Solving Skills, Strong Communication Skills, Cash handling, deposits, accounts payable, accounts receivable and collections. Reconciliation of accounts receivables to General Ledger.
CERTIFICATES
Silver National Career Readiness Certificate http://www.act.org/certificate/verify.html
Certificate # GDJ2Z29RVGY5 expiration date 3.29.2015. https://myworkkeys.act.org/mwk/emCertDetails.do?event=go&realm=17740116&certId=GDJ2Z29RVGY5
SC Notary Public February 2012 thru February 2018
linkedin: https://www.linkedin.com/in/laura-meyer-1340671b