- Waterford, New Jersey
- December 8, 2014
Helene F. Ortiz
1310 Middle Ave
Waterford, NJ 08089
Profile
Continually strives to improve self and the organization
Goal-oriented individual with strong leadership capabilities.
Organized, highly motivated, and detail-directed problem solver.
Proven ability to work in unison with staff, physicians, and other internal and external customers
Respects each other’s differences
Provides follow through to ensure positive outcomes for both staff and patients
Integrity, teamwork, respect, caring and humility describe my character
Empowers staff to participate in decision making
Communicates information openly and frequently to desired audience
Education
Masters of Science in Nursing, Widener University, Chester, PA 8/2005
Bachelors of Science in Nursing, Widener University, Chester, PA 12/1981
Employment
Barnabas Health Care Jersey City, NJ 12/4/14 - present
Jersey City Medical Center
Critical Care Staff RN per diem
RN Network contract/Travel Agency Boca Raton, Florida 5/5/2014- 11/10/2014
Jersey City Medical Center ICU staff RN
Robison Medical Resource Group Tulsa, Oklahoma 6/2013- 2/2014
ICU staff RN Contract/Travel Agency
Muskogee Regional Medical Center Muskogee, Oklahoma 12/2012- 6/2013
Nursing Director/Manager – ICU
Defined, planed, implemented and monitored safe patient care delivery and unit(s) operations. Had authority and accountability for nursing management activities related to the clinical, quality, safety, financial, customer satisfaction, and personnel management of 60+ FTES of a 24 bed ICU/CCU on a 24-hour basis
Assisted with the implementation of electronic medical record
Organized and lead Critical Care Council (physicians, staff, and administration)
Virtua Health (Marlton, Mt Holly Burlington Memorial, Berlin, Voorhees, Camden Hospitals) Mt Laurel, New Jersey 5/1983 -5/2012
Nursing Director – ICU/PCU Berlin 3/2001- 5/2012
Managed two critical care areas (6 bed ICU and a 32 bed PCU/Intermediate Care)
Responsible for the budget for 3 cost centers which together equaled
66.7 FTEs. Developed and submitted balanced schedules every 6 weeks
Implemented and evaluated the use of Intensivist in ICU
Recruitment and retention which lead to zero percent vacancies for more then 2 years
Assisted with the development and implementation of using telemetry technicians to assure patient safety and improve customer satisfaction
Manager of the Quarter 2002
Clinical Care Manager – ICU/PCU Berlin 7/1998- 3/2001
Had clinical accountability for coordinating needs of an assigned group of patients
Coordinated patient care and communicated extensively with members of the interdisciplinary team to promote positive patient outcomes with reimbursement guidelines which began upon admission
Worked with case management on a daily basis to identify appropriateness of patient admission as well as early recognition of discharge needs (placement, rehab, homecare, etc).
Collaborated with physicians and nursing staff to provide the patient a positive experience while communicating information in a timely manner
Supervised and participated in management of nursing team
Over a 1 year period, improved patient satisfaction scores to >90% (initial scores were <10% and was recognized by Senior Leadership to have been instrumental in improvement
Manager of the Quarter 2000
Super Star Award for Clinical Quality
Administrative Supervisor per diem Marlton & Berlin 1996-1998
Supervised nursing staff and responded to situation/problems facility wide in the absence of administration
Staff RN – Critical Care Mt Holly 1996-1998
Nurse Manager – Progressive Care Unit Marlton 1993-1996
Administrative Supervisor Marlton 1988-1993
Nurse Manager – Telemetry Marlton 1986-1988
Assistance Nurse Manager – Telemetry Marlton 1985-1986
Staff nurse medical surgical unit Marlton 1983-1985
Licenses/Certifications
NJ RN Licensure
ACLS
BLS
Nursing Management : A certificate for practicing Nurse Managers, Villanova University
Board Certified Nurse Executive through ANCC from February 13, 2009 through February 12, 2014 (will reapply to bring current)