IT Administrator


2011 Hunting Ridge Road

Winchester, VA 22603







1999                Associate Degree in Applied Science in Information Technology                                                               Systems from Lord Fairfax Community College.


2002                Associate Degree in Applied Science in Network Engineering

From Lord Fairfax Community College.




Computer Skills:       

Cobol, RPG, WordPerfect 5.1 & 6.0, Lotus 1-2-3, Quattro Pro, Visual Basic, Multimedia Level, Microsoft Works, Microsoft Word, Excel, Corel- WordPerfect & Quattro, Microsoft Office, Power Point, Access, Windows 95, Windows NT, Windows ME, Windows 2000 Server, LAN/WAN, AS-400, IBM - PC, Packard Bell, Mapics, Mozart, CYSCO, System Analysts and Design Methods, VPN, RRAS, RAS, TCP/IP, UNIX, Windows NT Server, Microsoft XP, Windows 2003, Active Directory, DNS, DHCP, ARP, WINS, FAT, NetBIOS, IPSec, L2TP, NetBeui, Meeting Place, Data Xchange, Oracle databases, Microsoft Project, QuickTime, WebTA, LIMS, LIMS Mobile, Travel Manager, PVCS Tracker, IMCAD, Quick Test Professional, Performance Center 9.1, Load Test, Vugen, Adobe Connect, Adobe Pro, Microsoft Office 2003/2007/2010, SAP, Windows 7, Solar Winds, Dameware, Teamviewer




Office Skills:

Telecommunications, Business - Management & Supervision,

Switchboard, Technical Writing, Customer Service, Technical Support, Cost Benefit Analyst, Business Case (OBM 300 Exhibit)








Work Experience:


2013- Present              IT Administrator, Thermo Fisher Scientific

Works under minimal supervision to perform the following:

  • Troubleshooting of desktop/laptop issues focusing on appropriate  resolution
  • Resolution of LAN/WAN issues affecting network connectivity
  • Strong understanding of when and how to escalate issues
  • Add, remove, and modify users from systems
  • Distribute equipment as requested
  • Maintain inventory of surplus equipment
  • Monitor and maintain computer hardware and software for optimal performance
  • Install hardware and software as required
  • Troubleshoot system and application problems
  • Assist users in resolving desktop and peripheral problems
  • Respond to and address user requests via local ticketing process
  • Comply with company’s Global IT Policies & Procedures
  • Migrate site from Windows XP to Windows 7 environment
  • Maintain sites computers-printers-faxes-copies-scanners
  • Troubleshooting, Installing applications/software
  • Installing hardware
  • Network documentation
  • Email configuration
  • Telecommunications assistance
  • Alarm system testing
  • Research
  • Troubleshooting-Configuration of Barcoding equipment
  • Controller of security systems- cameras and door access
  • Perform other duties as assigned
  • Provide onsite training
  • Logistics
  • Wireless technology
  • Maintain File Servers
  • Coordinate with Emergency Response Team for safety/security issues











2011- 2013                  Project Coordination Lead/Desktop Support Technician, Fluor Daniels (Contracted to DuPont/Axalta)

  • Migrate site from Windows XP to Windows 7 environment
  • Migrate site from Microsoft Office 2003 to Microsoft Office 2010
  • Provide training
  • Maintain sites computers-printers-faxes-copies-scanners
  • Troubleshooting
  • Installing applications/software
  • Installing hardware
  • Network documentation
  • Setup of Epass/Cpass tokens
  • Email configuration
  • Telecommunications assistance
  • Alarm system testing
  • Research
  • Troubleshooting-Configuration of Barcoding equipment



2003- 2011                  DTE/CORE, Federal Emergency Management Agency

IT Specialist

  • Conventional Systems Development
  • Testing NEMIS Software
  • Assisting customers with problems- Tier II
  • Web Development
  • Project Management & Development
  • Rollouts of NEMIS upgrades and fixes
  • C&A Documentation
  • EC Module of NEMIS- PA Module of NEMIS- IMCAD
  • Payroll
  • Troubleshooting
  • Assisting Team Leads
  • Document Coordination, Manual Writing & Development
  • Trainer
  • Contact Coordination
  • Data Gathering
  • Administrative Duties
  • Coordinating Meeting
  • Microsoft XP
  • COTS
  • Microsoft Office
  • Logistics Coordinator
  • Software Compliance
  • Quality Assurance
  • Custodial Officer
  • Basic Property Management
  • Travel Coordinator
  • LIMS & LIMS Mobile
  • Configuration Management (CM)
  • Ensure data integrity
  • Coordinate with Technical Review Committee
  • COTR Level 2
  • Unit Testing - Stress Testing- Performance Testing- Functional Testing System Development Life Cycle (SDLC) - Review Test Scripts- Integration Testing
  • Financial system CM
  • Testing all financial systems- (IFMIS, GFI, RM Online, ES, JP Morgan Chase Credit Card interface)



2002- 2003                  Disaster Temporary Employee, Federal Emergency Management Agency

  • Registration Intake
  • Flood Mapping
  • Data Entry
  • Call Center Operations
  • Research Data



2002- 2002                 Research Analyst, Parexel International Centreville, VA

  • Analyze information
  • Research data and documentation
  • Correspondence,
  • Call Center Operations, Mentoring, Data Entry


Programming @ Lord Faifax Community College
Aug 1995 — May 1999

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Contact Candidate