40871BR

Student Success Coach - SHP Admissions and Student Affairs

SHP Admissions and Student Aff Lbk

Lubbock

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Position Description

Contributes to the advancement of institutional student success.

Major/Essential Functions

The Student Success Coach position is critical to the day-to-day processes within the SHP Office of Admissions and Student Affairs. The position will report to the Director of Admissions. This position requires someone who has excellent communication, organizational, and interpersonal skills, along with the ability to thrive in a fast-paced working environment. The individual will be willing to step in whenever needed while prioritizing and handling multiple tasks associated with the position and supporting the Admission & Student Affairs team. This individual will assist with recruitment, prospective student advising, admissions processing, new student onboarding, and student engagement to support the SHP enrollment goals.  The Major/Essential functions of this position include:

• Represents the TTUHSC School of Health Professions to prospective students, current students, staff, and faculty to attract quality applicants and achieve enrollment goals.
• Evaluate admission applications.
• Assist with Slate (CRM) system in gathering student information, tracking and reporting.
• Compare degree requirements and contents of courses offered with those of other colleges and universities.
• Assist with New student onboarding processes.
• Perform recruiting activities and maintain recruitment records as needed.
• Assist in answering phones and email received fielding questions about the TTUHSC School of Health Professions.
• Assist with TTUHSC School of Health Professions events.
• Support our TTUHSC vision and mission by carrying out our values-based culture.
• Maintain the ability to work professionally with co-workers, faculty, staff, and students, provide excellent customer service, and efficiently multitask.
• Contribute to the overall success of the University and SHP by performing other duties as assigned.
• Maintain strict confidentiality for applicants, current students, faculty and staff.
• Observe work safety rules.

Required Qualifications

Bachelor’s degree in a related area of study and 2 years of student support experience in a mentoring, advising, tutoring, or related capacity.

Preferred Qualifications

• Experience in higher education.
• Ability to work well and collaborate with faculty, staff and students with a positive attitude and emphasis on customer service.

Required Attachments

Cover Letter, Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

Salary commensurate with related education, experience and/or skills.

Pay Grade Maximum

Salary commensurate with related education, experience and/or skills.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Grant Funded?

No

Travel Required

Up to 25%

Shift

Day

Does this position work in a research laboratory?

No

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.