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Description
Stewardship and Engagement Program Manager
Description
Build Meaningful Donor Relationships and Join Us as Our Next Stewardship and Engagement Program Manager!Location: Spartanburg, SC (Onsite)
Why Choose Spartanburg Regional Healthcare System
Spartanburg Regional Healthcare System is a mission driven, community focused healthcare organization that has served the Upstate for more than 100 years. Through the Spartanburg Regional Foundation, SRHS connects generosity with impact by supporting patient care, innovation, and programs that improve lives across our region.
The Foundation team partners closely with donors, clinicians, and leaders to ensure every gift is meaningful, valued, and aligned with our mission. This role plays a key part in strengthening trust, engagement, and long-term philanthropic relationships.
Step Into a Role That Brings Philanthropic Impact to Life
The Stewardship and Engagement Program Manager leads the development, implementation, and sustainability of a comprehensive donor stewardship and engagement program. This role ensures donors feel appreciated, informed, and inspired to continue supporting Spartanburg Regional Healthcare System.
Partnering with Directors of Philanthropy, clinical leaders, Marketing and Communications, and Finance, this position creates meaningful donor experiences and impact communications that demonstrate how philanthropy advances care across the system. This role also oversees annual appeal efforts through direct and electronic mail.
What You Bring to the Table
Educational Foundation
- Bachelor’s degree in Business, Communications, Healthcare Administration, or related field
Professional Experience
- 2 to 5 years of nonprofit development, donor relations, communications, or related experience
Extra Skills That Set You Apart
- Experience in nonprofit, healthcare, or higher education environments
- Familiarity with Blackbaud Raisers Edge
What You Will Lead and Deliver
Donor Stewardship and Recognition
- Designs and manages a strategic, tiered stewardship plan for donors and grantors at all giving levels
- Ensures timely, personalized stewardship aligned with donor intent, recognition preferences, and gift agreements
- Oversees donor recognition initiatives including physical signage and digital displays
- Coordinates acknowledgment letters and emails for donors and honorees in collaboration with development and executive teams
- Supports donor engagement activities such as events, tours, recognitions, and ceremonies
- Maintains a structured calendar for recurring stewardship touchpoints
Annual Appeals
- Designs and develops compelling direct mail and electronic appeals
- Ensures timely distribution of all appeal communications
- Maintains accurate and current mailing lists
- Coordinates with Marketing and internal production teams for development and distribution
Impact Communications and Reporting
- Partners with clinicians and program leaders to gather outcomes, stories, and metrics that demonstrate donor impact
- Creates stewardship reports, newsletters, and personalized donor updates
- Maintains templates and style guidelines to ensure consistent branding and messaging
Process, Data, and Integrity
- Ensures accurate gift designation and fund utilization reporting
- Maintains documentation for donor preferences, naming opportunities, and recognition standards
- Ensures stewardship activities are documented in the CRM and aligned with reporting requirements
- Partners with Finance and program leaders to communicate fund balances, expenditures, and outcomes
Measurement and Continuous Improvement
- Uses data and analytics to evaluate stewardship effectiveness
- Recommends enhancements to donor communications, automation, and engagement strategies
Take the Next Step
If you are passionate about donor engagement, storytelling, and building lasting philanthropic relationships that support life changing healthcare, we encourage you to apply today. Join Spartanburg Regional Healthcare System and help connect generosity with meaningful impact across our community.
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