We are seeking a Senior Program Manager, Vendor Management & Supplemental Benefits to lead the oversight and strategic management of key vendors supporting our Medicare Advantage product line. This role plays a critical part in ensuring the successful delivery of supplemental benefits by driving vendor performance, compliance, and operational excellence—while supporting business growth, cost management, and an exceptional member experience.

You will:

• Oversee multiple complex vendors that support Medicare Advantage supplemental benefits, ensuring delivery against contractual, performance, compliance, and service-level expectations
• Manage supplemental benefit vendors end-to-end, driving accountability and continuous improvement across the vendor lifecycle
• Partner cross-functionally with internal teams (e.g., Operations, Compliance, Finance, Product, and Clinical) to ensure accurate benefit administration and seamless member experiences
• Lead annual supplemental benefit readiness, coordinating interdisciplinary teams to support benefit design, implementation, and operational execution
• Support business objectives by monitoring vendor performance against cost, utilization, and quality targets
• Contribute to vendor strategy development, including evaluation of market trends and awareness of competitor vendor relationships
• Develop and maintain business continuity plans to ensure uninterrupted delivery of supplemental benefits
• Identify risks, recommend mitigation strategies, and drive resolution of vendor-related issues