Description

Are you passionate about driving product innovation and enhancing customer engagement? UCLA Health is seeking a Product Manager to serve as a key liaison between OHIA and various customer groups. This role focuses on understanding customer needs, aligning them with OHIA’s solutions, and promoting adoption across UCLA Health’s self-service analytics community.

Key Responsibilities

• Customer & Stakeholder Engagement – Build relationships, facilitate meetings with prioritization committees, and match customer needs to existing or future OHIA products.
• Product Lifecycle Management – Oversee all phases of product development, ensuring alignment with OHIA’s strategic roadmap.
• Communication & Marketing – Develop marketing materials, training resources, and strategic communication plans to drive product adoption.
• Training & Support – Deliver training on analytical tools, support end-user inquiries, and promote best practices in self-service BI solutions.
• Process Improvement – Identify communication gaps, optimize workflows, and ensure compliance with UCLA Health IT standards.

Preferred Expertise

SAP Webi, Tableau, MS Power BI, enterprise scheduling tools

This flexible hybrid role allows for a blend of remote and on-site work, requiring presence on-site at least 5-10%  of the time, within 96 hours of notice,  or as needed based on operational requirements. Please note, travel to the “home office” location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding. These arrangements are periodically reviewed and may be adjusted or terminated as necessary.

Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $92,600 – $202,200 annually. The University anticipates offering a salary between the minimum and midpoint of this range.