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Description
Patient Support Representative – Family Health Center
Work Location
Santa Monica,CA
Job #15059
Work Hours
Monday-Friday 8:30am-5:30pm; may work Saturdays as needed (TBD)
Employment Type
2 – Staff- Career
Duration
indefinite
Salary Range
$28.23-40.44 Hourly
Posted Date
March 22, 2024
Bargaining Unit
Teamsters – CX
You can make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
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JOB DUTIES
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JOB QUALIFICATIONS
Description
Welcome to the Family Health Center in Santa Monica! Our Family Medicine clinic provides a wide range of primary care services for people of all ages and all backgrounds. Our department has a unique relationship with LA County’s Health Agency to provide care to under-resourced communities, and we have also forged strong partnerships with the Los Angeles Lakers, Los Angeles Dodgers, and UCLA Athletics. We are looking for a friendly and eloquent candidate to provide administrative assistance at the Family Health Center clinic. As a Patient Support Representative, you will work at the clinic’s front desk and be the first point of contact for patients, as well as work behind the scenes where you facilitate the communication between providers and patients to ensure needs are being met. In this role, you will work closely with physicians, residents, fellows, and other medical and administrative staff to provide the best patient care. Responsibilities include, but are not limited to: * Check-in patients upon arrival * Process co-payments * Respond or route inbox messages to clinic providers * Assist in the coordination of referrals and authorizations * Call patients to schedule appointments * Obtain and verify insurance information * Provide clerical assistance * Answer questions about billing Salary Range: $28.23-40.44 Hourly This is a full-time position eligible for free parking at the Family Health Center clinic and full benefits. Learn about UCLA Health’s culture and great benefits at: [1] https://www.uclahealthcareers.org/about-us/ Family Health Center website: [2] https://www.uclahealth.org/locations/family-health-center References Visible links 1. https://www.uclahealthcareers.org/about-us/ 2. https://www.uclahealth.org/locations/family-health-center
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered