43305BR

Patient Referral Coordinator - Combest Central CHC

SON Combest Center Lbk

Lubbock

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Position Description

Serve as a liaison between insurance and healthcare providers to ensure the timely coordination, and accurate processing, of patient referrals required for medical specialty visits.

Major/Essential Functions

• Manage the operation of the clinic's patient referral requests to ensure they are completed in a timely manner for patient care.
• Primary contact for patient referrals and are responsible for receiving patient referrals and maintaining and tracking referral requests.
• Perform the scheduling of appointments for specialty consultations, radiology and laboratory testing.
• Obtain and send insurance authorizations and referrals for patient consultations and radiology and diagnostic testing.
• Respond to and follow up on messages in the EHR(Electronic Health Records) daily.
• Verify insurance information for every patient that requires a consultation, specialty radiology, or laboratory testing.
• Provide updates to the clinical team/provider and administration regarding referral patient statuses as needed.

Occasional Duties

• Attend and participate actively in meetings identified.
• Complete trainings assigned.
• Adhere to safety training, meeting deadlines identified.

Required Qualifications

Associate's degree plus one (1) year of experience directly related to the processing of patient referrals

High school diploma or GED plus three (3) years of experience working as a Certified Medical Assistant
OR
High school diploma or GED plus five (5) years of experience directly related to patient registration, patient scheduling, patient billing/collections, the processing of prior authorizations, and/or the processing of patient referrals.

Preferred Qualifications

• Experience with Microsoft applications (MS).
• Experience with EMR(Electronic Medical Records)
• Experience working in a clinic setting.
• Experience working with the consult/referral process.

Required Attachments

Resume / CV

Optional Attachments

Professional/Personal Reference, Other Documents Supporting Qualifications

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

15

Pay Grade Maximum

15.30

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Grant Funded?

No

Travel Required

None

Shift

Day

Schedule Details

Monday - Friday 8-12, 1-5

Does this position work in a research laboratory?

No