Medical Staff Credentialing Coord – Medical Staff Services – Full Time 9 Hours Day

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

• Provides management of the medical staff support functions, as outlined in the Medical Staff Bylaws and General Rules and Regulations
• Perform credentialing and privileging duties as assigned, including but not limited to the processing of applications for appointment and reappointment, completing a thorough review and analysis of practitioner applications, identification and follow up of "red flag" items; and preparing files for review and recommendation by the medical staff.
• Excellent problem-solving skills in order to exercise independent judgment in dealing with non-routine medical staff and credentialing concerns.
• Managing expirations of licensures, permits, certifications, health records, as well as annual dues and application fees and also ensures the accuracy of all information collected.
• Interacts with and provides administrative support to the medical staff, which includes facilitating medical staff department and committee meetings, preparing emergency on-call schedules, maintaining bank account records, composing correspondences, reports and forms, as needed.
• Generate queries and prepare credentialing/privileging reports to ensure the flow of information and action items for medical staff committees and board of directors.
• Interprets, develops and initiates processes and policies to ensure compliance with federal, state, local, and government/insurance agency regulations and guidelines, as well as, Medical Staff Bylaws, rules and regulations, policies and procedures; advises providers, management, and administrators on compliance issues as appropriate.
• Responsible for managing the continuing medical educational activities for physicians to be in compliance with accreditation standards, as assigned.
• Assists with clinical privilege development and maintenance of the entity privileging database.
• Make administrative/procedural decisions and judgments in relation to urgent physician privileging matters that impact patient care.
• Ensuring accuracy of system-wide processes and maintaining data integrity
• Coordinate and participate in daily office management duties, including but not limited to; answer phones, handle incoming and outgoing mail, scanning, filing, distribution of information, database management, outlook calendars, ordering supplies and maintaining storage records.
• Accountable for a professional level of interdepartmental and medical staff interaction as well as accurate maintenance of department records and confidential physician data and hospital correspondence.
• Performs special projects and other duties as assigned.

Job Requirements:

Education

Minimum (Required)

High School Diploma or equivalent

Preferred (Not required)

Bachelor’s Degree

Work Experience

Minimum (Required)

• Minimum of two years of experience working in a medical staff office or three years of experience working in a healthcare setting which is related to the duties and responsibilities specified.
• Excellent computer skills (Microsoft Office – Word, Excel, PowerPoint, Outlook and performing Internet Research

Preferred (Not required)

• Knowledge of Medical terminology
• Experience with Publisher, Credentialing software (MDStaff) and Quickbooks
• Administrative Assistant and/or Secretarial education experience

Licenses and Certifications

Preferred (Not required)

Current NAMSS Certification as a Certified Professional Medical Services Manager (CPMSM) or Certified Provider Credentials Specialist (CPCS) or actively pursuing certification and achieve within five years of employment.

Pay Transparency

The annual salary range for this position is $62,632.96 – $91,520.00. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

POSITION SUMMARY
The Medical Staff Credentialing Coordinator serves as an essential link and resource between the medical staff and hospital management to coordinate the operational processes and medical staff governance functions of the medical staff.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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