Texas Tech University Health Sciences Center
Published
August 28, 2025
Location
Lubbock, Texas
Job Type

Description

41665BR

Medical Billing Associate- Accounts Receivable

MPIP Admin Lbk

Lubbock

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Position Description

Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the Regional Campus Business Office. Maintains confidentiality in accordance with HIPAA standards and complies with all federal, state, and institutional guidelines.

Major/Essential Functions

  • Work and maintain assigned ETM (Electronic Task Management) and enter detailed documentation in Task Notes, and in General Comments or Financial Comments.
  • Contact the patient or employer via phone and follow up with a formal request letter to attain current billing information.
  • Update CPM(Cerner’s Patient Management system) and Athena IDX(Internet Data Exchange) with the correct information and bill it as appropriate.
  • Appeal and redirect claims.
  • Ensure all batches have all the required documents and ensure the batch is not out of balance, daily.
  • Post or verify rejections and/or payments from the Explanation of Benefits (EOB) or the Remittance and Status (R&S).
  • Electronically bill all claims, initial or rebills, unless not possible.
  • Respond to email requests and correct claim requests.
  • Analyze, research and work on the UMC Rescue Report.
  • Research and report any billing issues or updates through the SharePoint sites.
  • Work refund requests.
  • Collect insurance updates and notifications, then inform the appropriate stakeholders.
  • Attend department meetings.

Required Qualifications

A minimum of a high school diploma or equivalent. Two years of medical or general office experience OR Completion of related education or training and one year of experience.

Preferred Qualifications

  • Experience in a clinic or physician's office.
  • Experience with medical insurance; third-party payers, both funded and self-funded.
  • Experience working in the medical billing associate program at TTUHSC.

Required Attachments

Cover Letter, Resume / CV

Optional Attachments

Professional/Personal Reference, Professional License/Certification, Recommendation/Referral

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

  • Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
  • Paid Time Off – Including holidays, vacation, sick leave and more
  • Retirement Plans
  • Wellness Programs
  • Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type

Full Time

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