Language Services Operations Coordinator

Work Location
Los Angeles,CA

Job #11940

Work Hours
Monday – Friday 8:00am – 5:00pm

Employment Type
2 – Staff- Career

Duration
Indefinite

Salary Range
$28.23-40.44 Hourly

Posted Date
March 14, 2024

Bargaining Unit
Teamsters – CX

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You can make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.

JOB DUTIES
JOB QUALIFICATIONS

Description

Under the direction of the Language Services Director, this position is responsible for general office and administrative support to Language Services and Office of the Patient Experience. Duties include providing assistance in accessing medical interpreters via video, phone and/or in-person. Answering and screening calls, offering assistance to walk-ins and keeping track of general office business. Maintains constant communication verbally, via e-mail and written messages with patient advocates. Keeps manager informed on all matters and issues including escalation as needed. Must independently prioritize and complete assignments by following departmental guidelines and university policies. Salary Range: $28.23 – $40.44 / hourly

MONICA

I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.

SOZIT

The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.