Spartanburg Regional Healthcare System is implementing an onsite Virtual Nursing Program utilizing virtual care equipment and technology. Virtual Nurses will work from a centralized onsite “bunker” location within the hospital and provide remote nursing support to bedside teams through secure audio/video communication.

Essential Responsibilities

• Complete admission history and documentation
• Perform medication reconciliation
• Assist with discharge education and discharge documentation
• Support patient and family education
• Assist bedside nurses with care coordination and administrative tasks
• Collaborate with physicians, case management, pharmacy, and bedside nursing teams
• Escalate patient concerns or changes in condition to bedside staff immediately
• Maintain patient privacy and HIPAA compliance during all virtual interactions
• Document accurately and timely within the electronic medical record

Equipment/Technology

• Utilize virtual nursing equipment and software
• Operate multiple monitors, cameras, headsets, and communication platforms
• Troubleshoot minor equipment issues and communicate concerns appropriately

Work Environment

• Position is located onsite in a designated virtual nursing operations center (“bunker”)
• Sedentary work environment with prolonged computer and monitor use
• Frequent communication with patients, families, and interdisciplinary teams through virtual platforms

Qualifications

• Current RN licensure in South Carolina
• Minimum of 2 years acute care nursing experience preferred 
• Strong communication and critical thinking skills
• Proficient computer and EMR skills
• Ability to multitask and prioritize in a fast-paced environment
• Previous experience in telehealth or virtual nursing preferred

Program Goals

• The Virtual Nursing Program is designed to:
• Reduce administrative burden on bedside nurses
• Increase direct bedside care time
• Improve nurse retention and engagement
• Enhance patient experience and education
• Support safe, high-quality patient care
• Improve patient throughput and reduce length of stay

Additional Expectations

• Demonstrates professionalism and teamwork
• Supports organizational mission, vision, and values
• Participates in training and competency validation for virtual nursing workflows and technology
• Maintains flexibility as the virtual nursing program expands across campuses and service lines