Full Time

Department: Call Center Services

Shift:  Evening

Working Hours:  Works 2:30p - 11:00p, typically every other weekend.

Summary:
Summary - Training level for key access portal for BH, through customer service. Demonstrates competencies in all areas of the job. Demonstrates focus and initiative in learning the job.

Other information:
High School Diploma or equivalent. 12 months customer service experience. Excellent Interpersonal Skills. Computer Skills (MS Word and/or Word Perfect). Ability to work in a team environment. Routes Telephone Calls to Appropriate Areas. Notifies On-Call Personnel. Activates and Notifies of Emergency Procedures.

This job will be authorized 80.00 hours bi-weekly.

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Today, Baptist Health is Arkansas’ most comprehensive healthcare organization with more than 250 points of access that include 11 hospitals, urgent care centers, a senior living community, and over 100 primary and specialty care clinics in Arkansas and eastern Oklahoma.
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