Texas Tech University Health Sciences Center
Published
June 17, 2025
Location
Lubbock, Texas
Job Type

Description

41421BR

Medical Billing Associate

SON Combest Center Lbk

Lubbock

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Position Description

Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the Regional Campus Business Office. Maintains confidentiality in accordance with HIPAA standards and complies with all federal, state, and institutional guidelines.

Major/Essential Functions

  • Supports the Philosophy of Texas Tech University Health Sciences Center Values Based Performance.
  • Supports the Texas Tech University Health Sciences Center SON Larry Combest Community Health & Wellness Center Mission, Vision, & Values.
  • Follow up for Medicare, Medicaid, and Insurance and private pay accounts. Refile and/or appeal claims as needed to keep the days in A/R down.
  • Work electronic claim rejections within the Electronic Task Management (ETM) system and refile claims to carrier.
  • Work with patients regarding balance inquiry, reviewing statements, and payments.
  • Work closely with Front Desk Supervisor and Unit Manager to correct demographic, guarantor,
    and insurance issues within the Practice Management System.
  • Post patient payments and make adjustments as needed to accounts to reflect accurate balance.
  • File secondary claims as appropriate to complete the billing cycle for patient accounts. Move balances to patient responsibility as appropriate.
  • Work Enterprise Task Management (ETM) work files weekly to maintain steady reimbursement for all clinic sites.
  • Communicate with Unit Manager regarding issues with managed care companies or system issues in order to resolve concerns.
  • Scan approved batches into the corresponding buckets within the system.

Occasional Duties

  • Complete required institutional and departmental trainings assigned.
  • Attend weekly billing meetings.

Required Qualifications

A minimum of a high school diploma or equivalent. Two years of medical or general office experience OR Completion of related education or training and one year of experience.

Preferred Qualifications

  • Additional billing experience in a clinic or physician's office preferred.

Required Attachments

Resume / CV

Optional Attachments

Professional/Personal Reference, Professional License/Certification, Other Documents Supporting Qualifications

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

  • Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
  • Paid Time Off – Including holidays, vacation, sick leave and more
  • Retirement Plans
  • Wellness Programs
  • Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

Salary commensurate with related education, experience and/or skills.

Pay Grade Maximum

Salary commensurate with related education, experience and/or skills.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Grant Funded?

Yes

Travel Required

None

Shift

Day

Does this position work in a research laboratory?

No

Air Force Specialty Code

3A1X1, 4A0X1

Marine Military Occupational Specialty Code

0111

Navy Enlisted Classification Code

YN, HM

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Jeanne Clery Act

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