Randy Shusman

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Experienced Manager/Leader in Mental Health

Licensed mental health professional with 20 years experience in providing direct services, clinical and administrative supervision looking for opportunity to apply skill sets in a dynamic and respected organization.

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Master of Social Work @ Virginia Commonwealth University
Jun 2002 — Jun 2005
Bachelor of Arts in Psychology @ The Pennsylvania State University
Feb 1993 — May 1997


Director and Assisted Living Facility Administrator, Stevenson Place @ Pathway Homes, Inc.
Jun 2017 — Jul 2017

Managed the daily operations of a 36 bed assisted living facility serving adults with severe and persistent mental illness. Oversaw the interview, selection, and admission process of residents through collaboration with family members, care providers, and staff. Coordinated scheduling of 13 clinical and 5 nursing staff to ensure 24 hour, 7 day a week coverage that allows for optimal resident care. Provided oversight of the activity program to ensure it promotes mental stimulation, physical well-being, physical exercise, and entertainment to the residents. Managed all elements of medication protocol including ordering, receiving, and administrating. Ensured adequate, safe storage of medications and conducted regular reviews of medication documentation. Supervised all documentation of resident charts in compliance with state and agency licensing requirements. Coordinated the discharge process of
residents to ensure a smooth and thoughtful transition, collaborating with family members and other providers when applicable. Provided tours as necessary to prospective residents and interested parties, and provided assessments for placement suitability. Served in a human resource capacity for assisted living employees, providing interviews, reference checks, hiring, orientation, and training.

Senior Division Director @ Pathway Homes, Inc.
Aug 2016 — Current

As Senior Division Director, responsible for the administrative and clinical supervision of over 25 multidisciplinary staff, including Program Managers and the deployed staffing contract with Fairfax County CSB. Manages the development, implementation, supervision, effectiveness and efficiency of all service delivery in the Supported Housing Options Program (SHOP) serving 150 individuals in a community-based setting. Provides senior clinical direction to a 16-Bed Intensive In-Home Supports Program, including interviewing, hiring, and orientation of all program staff and screening and selection of all client referrals. Ultimately responsible for staff training, oversight and all necessary supports for appropriate risk assessment and crisis intervention. Accountable for fiscal responsibility of all programs in terms of staff productivity, growth of programming, and quality and content of reimbursable services. Engages in program evaluation and provides policy guidance and interpretation to ensure effective and efficient service delivery and develops plans to address identified service gaps. This includes participating in submission of RFP’s for current and new programming. Develop, collect and report on metrics associated with mental health and substance abuse services that are aligned with best practices as well as agency, state and regional strategic plans. Responsible for ensuring all programs meet agency and state goals and objectives, as well as compliance with all applicable licensing and funding mandates, standards, and regulations. Fosters collaborative, working relationships with a multitude of services providers, including: Fairfax/Falls-Church CSB, COC agents, homeless shelters, hospitals, and other social service agencies.

Field Supervisor @ Just Neighbors, Inc.
Aug 2011 — Aug 2013

Independently contracted with Just Neighbors, to provide clinical and administrative supervision to MSW interns, allowing for the organization to partner with local universities in developing counseling and social service programming for low-income immigrant populations in the Northern Virginia area. Provided guidance to Master's level students in the development of individualized learning contracts. Engaged in weekly clinical supervision and conducted performance evaluations to ensure learning objectives are met in relation to the MSW curriculum.

Field Liasion @ Virginia Commonwealth University
Aug 2010 — Jun 2011

Facilitated 100% success rate of assigned students in completing the essential field placement component of their graduate curriculum. Provided ongoing consultation and assessment of student needs for 12 MSW students engaged in their field practicum. As an adjunct faculty member, responsible for meeting with students and their corresponding field instructors within a diverse array of treatment settings; including schools, outpatient, inpatient, and private practice settings. Provided guidance and leadership in the development of solution focused strategies to support students and their respective field placement agencies to ensure learning objectives, and agency expectations are met in accordance with the university's guidelines.

Division Director @ Pathway Homes, Inc.
Aug 2006 — Aug 2016

As a member of the agency's management team, responsible for the development and delivery of a range of clinical and residential support services and oversight of the daily operations of assigned programs serving 75 individuals. Responsible for crisis intervention in an on-call capacity. Ensured the provision of orientation, clinical supervision, training and evaluation to a team of qualified mental health professionals. Engaged in ongoing monitoring of all program-related documentation to ensure compliance with Medicaid, DBHDS and CARF standards. Provided oversight, staff training and direction throughout all stages of the implementation process for Credible, a web-based electronic medical record system. Conducted mental health support service assessments for determining Medicaid eligibility. Directed all aspects of the Medicaid billing process by performing licensure reviews of individualized service plans and clinical supervision of QMHPs in the provision of mental health support services. Actively led a task-force responsible for the design and implementation of the region's first two consumer-directed residential programs. Supervised the development of a HUD funded Supported Housing Program providing housing and services to 25 individuals with chronic homelessness, severe mental illness and other co-occurring disabilities.

Social Work Intern @ Goodwin House CCRC
May 2004 — Aug 2004

As a field placement student, served as a member on a team of social workers providing individual and group counseling to an aging population, spanning the continuum of care from independent living to hospice. Responsible for the development and facilitation of reminiscence programming to individuals residing within the assisted living unit. Partnered with nursing staff in the development and implementation of a well ness group that incorporated physical movement and memory building activities to enhance mental status. Conducted assessments and mental status examinations to ascertain recall abilities, judgment, and cognition.

Social Work Intern @ Loudoun County Mental Health
Sep 2002 — May 2003

Co-developed and facilitated a court mandated support group for domestic violence offenders. Conducted intake assessments to determine eligibility and need for county-based services. Maintained a case load of four individuals as a serving member of Loudoun County's Assertive Community Treatment team, providing counseling, case management, and crisis intervention.

Assistant Director, Stevenson Place Assisted Living Facility @ Pathway Homes, Inc.
May 2001 — Apr 2004

Management position providing direct oversight of all program operations. Responsible for managing staffing of all clinical and nursing staff to ensure 24-hour coverage. Provided direct supervision to all shift supervisors and case managers. Ensured all program operations were within the scope of DSS standards and regulations. Provided 24-hour on-call support for crisis intervention and adverse incident directives. Responsible for interviewing, assessment, and selection of new employees. Participated in clinical management team responsible for the implementation of the agency's clinical operations. Assisted in the oversight of Medicaid billing for Mental Health Support Services. Responsible for the interview, assessment, and selection of program residents based on imminent level of need. Conducted weekly clinical meetings in which the multi-disciplinary treatment team reviewed resident issues and developed appropriate interventions. Trained staff in managing aggressive behaviors as a certified Mandt instructor. Ensured all clinical and administrative documentation was accurate, up-to-date, and in compliance with regulatory standards. Supervised employees' progress through an in-house medication training program. Responsible for training all facility staff in Standard
Precautions as a certified instructor.

Mental Health Counselor III @ Pathway Homes, Inc.
Aug 1999 — May 2001

Dual role of clinical supervisor and case manager of a 36-bed Assisted Living Facility. Provided case management and mental health support services, including the teaching of independent living skills. Responsible for the development and implementation of Individualized Service Plans for 12 assigned consumers. Supervised facility staff in the provision of daily programming and conducted performance evaluations for direct supervisees. Elected by peers to serve as the agency's Staff Representative, responsible for being a liaison between over 100 staff members and the agency's Executive Team and Board of Directors. Responded to crises to ensure the safety of residents, staff, and facility. Promoted cooperative relationships between consumers, families, and other providers within the community.

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