27 year IT professional with military experience in electronics

Highly competent and self-motivated IT Professional. Strong interpersonal, communications and leadership skills developed as a result of extensive technical experience in the telecommunications and insurance industries.  Demonstrated success through timely delivery and management of strategic business projects. Providing support for application performance monitoring, tuning and technical solutions supporting highly available environments.  Strong understanding for both external and internal customer focus.

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MS Computer Information Systems @ Bentley College
Sep 1996 — Jun 1998

IT focus. System Security. Database Development. Application Development.

BS Professional Aeronautics @ Embry-Riddle Aeronautical University
Sep 1988 — Jun 1993

Aviation Business discipline


Database Administrator and Performance Engineer @ Liberty Mutual Insurance Company
Feb 2004 — Jul 2016

Global Specialty Performance Engineer (2014 – 2017)
● Code Gatling / Scala tests for CI/CD shift left pipeline testing
● Design test cases (Load, Endurance, Stress) to pinpoint and improve upon application weak points
● Performance Engineering and Configuration of Business Intelligence application servers
● Simulate Global network conditions for testing locally supported applications from simulated offices
around the globe (APAC, EU, Canada, Mexico)
● Analyze Report and Review test case results with application support teams
● Monitor system health (Server loads, CPU, Memory, Thread Activity)
● Review application caching strategies
● Participate in 2-phase commit process
● Review and assess application architecture design documents for Performance Team discovery
● Provide and review executive summary reports upon completion of application assessments

Personal Insurance Database Administrator (2004 – 2014)
● Designs, tests, implements, maintains and controls the organization's production and non-production
● Responsible for the performance analysis of newly developed and existing degraded SQL code
● Participates in application release implementations in support of new business functionality
● DASD Space Management, responsible for annual application growth trending and analysis
● Involved in the initial build of a full “production volume” performance testing environment to assist
application’s in capturing true performance related issues prior to production implementations on release
weekends. This build helped minimize production outages to our business partners.
● Participated in all DB2 version upgrades for test and production environments (planning, testing and
● Participated in the entire life cycle of the Personal Market Marketing Automation application for assisting
in acquiring new business and maintaining existing customer base
● Provides support for distributed applications accessing the mainframe
● Provides 7/24 support for all environments

Database Administrator @ Verizon Communictions
May 1992 — Feb 2004

Mainframe DB2 for z/OS Database Administrator (1999- 2004)
● Provided support for Verizon’s DB2 HR+Payroll PeopleSoft application hosted on the mainframe platform
● Provided support for the home-grown DB2 Control Time and Labor Reporting system
● Responsible for all SQL tuning efforts in support of existing and newly developed applications
● Conducted annual Disaster Recovery tests restoring thousands of DB2 objects

93D Air Traffic Control electronic systems equipment repair technician @ United States Army
Sep 1987 — Sep 1991

Responsible for preventative maintenance, troubleshooting and repair of all airfield communications equipment (Radio, Radar, Scopes, Antennae, Non-directional beacons and Tower Recording Systems)


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