Highly experianced in Data Entry and Customer service
Highly experianced in Data Entry and Customer service

Customer Service: 24 years
Management: 11 years
Security: 9 years
Confidential Documentation Handling: 24 years
Inventory control: 14 years

Phone Number
815 7382702


High School Student @ Forreston High School
Sep 1990 — Apr 1994



Provider Enrollment Specialist @ Alaska Medicaid Program
Sep 2012 — Jul 2017

Responsible for maintaining twenty thousand plus Medical Provider files. Ensuring valid licenses, certifications, addresses, ownership information and affiliations between groups and individuals.
Enrolled thirty to one hundred providers per week, review submitted documentation and online applications running background checks on all individuals and groups to ensure valid and legal enrollments.
Responsible for all return mail for the enrollment department ensure material delivered to valid address for provider listed on provider file.
Assisted twenty to thirty providers daily with using the online enrollment system for Alaska Medicaid.
Responsible for ensuring all documentation received is scanned and attached to correct provider files.
Highly proficient with Microsoft Excel, Word, Outlook, Access, and Enterprise (the Alaska Medicaid system).

Material Documentation Coordinator 1 @ Advanced Supply Chain International
Sep 2009 — Nov 2011

Received all required documentation for materials purchased for BP/Alaska.
Reviewed all documentation to insure legibility before uploading into system.
Compiled and organized Overall Status Reports on all open projects.
Coordinated Functional Check Out documentation insuring that all hard copies were sent to correct project locations and computer files updated to reflect current status.
Updated master assignment sheet with all new material requests.
Coordinate material delivery and documentation with 30 vendors, maintaining a personnel as well as a professional rapport with each.
Highly proficient with Microsoft Excel, Word, Outlook, Paper Port, and EDDI system.

Head of Shipping/Receiving @ Anchorage Daily News
Feb 2004 — Feb 2009

Trained, supervised and evaluated up to three part time employees.
Responsible for all incoming and outgoing shipments up to 150 pallets weekly, and all UPS deliveries; insuring proper delivery and inventory of all materials.
Created and maintained computerized inventory of all materials shipped and received.
Guaranteed accessibility of materials while insuring a safe work environment in a large shop area.
Responsible for the supervision of all palletizing, wrapping and banding to insure secured and undamaged material for shipment.
Maintained and operated 5K Electric Floor Jack, Manual Floor Jack and 3-5K Electric Forklifts.
Highly proficient on Microsoft Excel, Word, and Outlook able to adapt to any version.

Air Transportation Specialist @ U.S. Air Force
Jun 1994 — Sep 2003

Trained, supervised and evaluated up to 15 subordinates and up to four reservists.
Ran a large shop area, dispatched crews to insure that equipment was fueled and maintained.
Resolved customer complaints and questions. In charge of loading and unloading of passengers and handling of passenger issues.
Responsible for the movement of cargo, passengers, and equipment (i.e. helicopters, tanks, weapons, munitions) insuring safe and proper handling or management of each.
Operated and supervised operation of 25K-40K Wide Body Loaders, 2K-15K Forklifts, 4K-6K Warehouse Tugs, Aircraft Stair Trucks, Aircraft Baggage Conveyer equipment, and 29 through 45 Passenger Buses, Lavatory service truck and 250 gallon water truck.
Assembled and generated logistics computerized reports, provided troubleshooting services for any questions or concerns of material inventoried in reports.
Dispatched crews to various aircraft. Utilizing 2-way radio to monitor work in progress and troubleshooting issue.
Serviced (cleaning, Delivery of meals) 5 to 8 aircraft daily. Analyzed weight and balance documents to ensure that aircraft were loaded correctly.
Generated work schedules, participated in weekly management meetings and conducted daily safety meetings with subordinates.
Preformed duties of a terminal ticket agent/flight reservationist. Making flight reservations, generate boarding passes, baggage tags and flight manifests. Dealing with high profile passengers traveling on presidential aircraft.
Operated X-ray Machine, ion scanner and both walk through and hand-held magnetometers.

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