Surgical Scheduling Coordinator

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University of Maryland Medical System
Published
April 11, 2022
Location
Easton, Maryland
Job Type

Description

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Surgical Scheduling Coordinator

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Surgical Scheduling Coordinator

Job ID: 99906

Area of Interest: Nursing Support

Location: Easton,MD US

Hours of Work: M-F, 8am-4:30pm

Job Facility: UM Shore Regional Health

Employment Type: Full Time

Shift: DAY

What You Will Do:

  1. Responsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions.
  2. Plans and directs pre-verification of patient insurance, registration, billing and collections, and data processing to ensure accurate patient billing and efficient account collection.
  3. Appropriately responds to patient inquiries via telephone following established protocols.
  4. Follows procedures for verification of patient demographics information including insurance verification prior to the patient visit for all pre-scheduled patients.
  5. Utilizing established protocols, appropriately schedules patients whenever possible, at the patients’ convenience for physician visit.
  6. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information.
  7. Receives and documents in the information system patient responsible payments including co-payments, past balance payments, and time of service patient-responsible charges.
  8. Appropriately establishes patient arrival for appointment and notifies clinical personnel of patients arrival
  9. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered.

10.Shall utilize coding expertise for charge entry functions.

11.Performs surgical and other hospital charge entry functions as assigned.

12.As necessary, will collaborate with providers regarding appropriate coding procedures.

13.Following SRH policy, appropriately reconciles cash and charge batches, balances cash drawer, prepares deposits, and reconciles charges to visits and the co-pay holding file with an accurate balance for each opened batch.

14.As assigned, processes all referral requests by physicians and patients within a timely manner and according to clinic procedure.

15.As assigned, processes and maintains medical records in accordance with records protocols

16.Performs other duties as assigned.

What You Need to Be Successful:

Education and Experience

 

  1. High School diploma or equivalent required.
  2. Previous experience using a basic office suite, such as Microsoft, required.
  3. One (1) year of Medical office experience or previous unit secretary experience is required.
  4. Experience with insurance eligibility verification and authorization in outpatient physician setting required.
  5. Knowledge of medical terminology preferred.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

 

 

What do you like most about living/working on the Eastern Shore?

 

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Transcript

The best part about living and working on the Eastern Shore of Maryland is definitely just the experience. It's a unique culture that we have here. People from Maryland are so full of pride for where they're from, especially if you're from the Eastern Shore. We love our Old Bay and our blue crabs and our Thrasher's French Fries down at the beach. And, you know, all of the foods that are unique to Maryland. We have tons of recreation, lots of water activities, tons of history and museums to explore. It's just such a unique culture. I've been able to travel all throughout the United States and different countries in the world but there is no place like the Eastern Shore of Maryland.

Video length0:40
The best part about living and working on the Eastern Shore of Maryland is definitely just the experience. It's a unique culture that we have here. People from Maryland are so full of pride for where they're from, especially if you're from the Eastern Shore. We love our Old Bay and our blue crabs and our Thrasher's French Fries down at the beach. And, you know, all of the foods that are unique to Maryland. We have tons of recreation, lots of water activities, tons of history and museums to explore. It's just such a unique culture. I've been able to travel all throughout the United States and different countries in the world but there is no place like the Eastern Shore of Maryland.

 

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Kelly
Laboratory Supervisor

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We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. EEO IS THE LAW

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