Safety & Security Armed Officer - Diley Ridge - Part Time Saturday Morning
Armed Safety and Security Officer provides and is in accordance with the mission of Diley Ridge Medical Center, protective services to all persons and property located on the Medical Center campus; provides superior quality & outstanding service to our colleagues, physicians, patients & visitors.DILEY RIDGE MEDICAL CENTER
Job Title: Safety & Security Armed Officer Job Code: M1002
Department: Safety & Security
In accordance with the mission of Diley Ridge Medical Center, provides protective services to all
persons and property located on the Medical Center campus; provides superior quality & outstanding
service to our colleagues, physicians, patients & visitors.
Functioning in the spirit of teamwork and cooperation, responsible and accountable for the delivery of
care and services to patients served within the Medical Center campus, this may include acceptance of
duties, responsibilities and / or special projects not specified within this .
Job Qualifications (Knowledge, Skills, and Abilities)
Education: High School graduate or GED.
Certification: OPOTC or OPOTA Certification preferred.
Certification: Certification in OPOTA Private Security Firearms training (within 30 days of hire; may be extended under limited circumstances with supervisor approval).
Successful completion and maintenance of all required education, training and competencies related to firearms as designated by Diley Ridge Medical Center.
Certification/License: Possess or obtain an Ohio Carry and Conceal Permit (must apply within 30 days of obtaining an OPOTA Private Security Firearms Certification).
Certification: Ohio Class "C" Underground Storage Tank Operator (within 90 days of Hire).
Experience: Minimum (3) years experience in security, law enforcement or military disciplines where firearms were carried or equivalent training which might include criminal justice, homeland security, military schools or law enforcement academy is preferred.
Effective communication skills; ability to interact professionally.
Must be able to meet the physical and mental elements of the job description.
Customer service oriented; able to function in high stress situations with personal restraint and control.
Basic computer skills.
Reports to: Safety & Security Supervisor:
Exhibits the Service Excellence Behavior Standards, role modeling excellence for all to see. For
example: demonstrates friendliness and courtesy, effective communication creates a professional
environment and provides first class service.
Acts as a liaison with customers.
Promptly answers telephone, acknowledges, greets and assists any customer entering the facility.
Strives to meet or exceed the expectations of patients, visitors and other staff members, in the spirit of quality & excellence.
Provides for periodic rounding on patients & families, providing updates and initiating service
recovery on identified issues.
Maintains a safe & secure environment through job knowledge, skills & engagement.
Intervenes as appropriate in any safety & security observed issues.
Enforces all governmental regulations, standards, & policies associated with healthcare safety &
security (i.e. smoking policy).
Ensures center goals & objectives are reached / maintained during shift.
Conducts follow-up investigations, if warranted or directed, ensuring documentation of investigative steps.
Visible & proactive in patrolling and alternating routes on the campus and within the center.
Responds to STAT calls expeditiously & safely.
Provides escorts for staff, patients & visitors within the center’s campus.
Enforce center parking policies.
Provide helipad duty during landings & departures.
Ensures integrity of patient personal property.
Monitors cameras and access control.
Keeps emergency entrance and approaches clear of non-emergency vehicle traffic.
Responds to safety incidents / visitor injuries as appropriate, ensuring medical assistance is summoned.
Provides security for VIP’s.
Communicates safety & security discrepancies to the appropriate party for mitigation.
Communicates pertinent information to appropriate members of the center in a timely manner.
Provides information to Physician offices, as necessary.
Assists the clinical staff with answering incoming & placement of outgoing phone calls.
Maintains relationships with the management company, contracted service representatives, & residents of the Medical Park campus. Uses proper radio and / or pager procedures and monitors on-going activity appropriately. Immediately reports & responds to salient events, keeps Administration informed.
Regulatory Compliance & Emergency Response:
Responsible for assuring that the Safety, Life Safety, Security and Emergency Management standards.
In conjunction with Administrator, develops, monitors & reports quality indicators for the Environment of Care Standards.
Responsible for timely completion of safety drills & safety tours, providing staff education on discrepancies.
Knowledgeable of center Emergency codes and responds appropriately to each code.
Demonstrates sound judgment, decision skills, and prioritizing responses to emergency situations.
Inspects safety equipment, as assigned. During emergency events, provides crowd control & media
direction to staging area.
Knowledgeable regarding geographic location & facility layout.
Is alert and vigilant in safeguarding the weapon at all times.
Maintains required competencies / proficiencies.
Follows use of Force continuum.