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Description
MSO 3 – Radiology Director of Access
Work Location
Los Angeles,CA
Job #22037
Work Hours
Monday-Friday 8am-5pm
Employment Type
career
Duration
indefinite
Salary Range
$5325.00 – $10533.00 Monthly
Posted Date
May 11, 2022
You can make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
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JOB DUTIES
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JOB QUALIFICATIONS
Responsibilities
As our Director of Access for Radiology, you will oversee multiple sites and scheduling teams in order to provide efficient and effective scheduling for all radiology services while ensuring outstanding customer service to patients, faculty and staff. You will:
· Plan, organize, and coordinate the implementation of customer relation activities
· Respond to customer issues and develop solutions for improving service
· Design and propose systems for evaluating customer satisfaction levels
· Implement quality projects to improve Key Performance Indicators
· Oversee a staff of approximately 25 FTEs and a contractor team of 50 FTEs
· Help develop systems/processes to improve operational efficiency and deliver service excellence
· Collaborate closely with Director of Clinical Operations and Informatics, Senior Director of Clinical Operations, and Executive Vice Chair of Operations.
UPCOMING EVENTS
Western States Conference (WSC)
Long Beach Community Job Fair 2022
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
SEE WHAT WE'RE UP TO
