Description

The Credentialed Trainer is responsible for the design, development, testing, and delivery of clinical application training classes, systems, tools, and documentation. The Credentialed Trainer will be primarily responsible to support and train the following applications, Ambulatory, Provider, Kaleidoscope, with additional application responsibility after gaining 3rd credentials.

In this role, you will:

• provide ongoing skills training, customer service, and support to clinical users through knowledge of clinical processes and practice standards
• be responsible for 1st level computer troubleshooting and maintenance in the classroom environment
• work with business units, clinical applications teams, and technology support teams to determine training needs and to develop appropriate training programs, acquire necessary technology, and to apply appropriate learning approaches accordingly
• support ongoing optimization efforts through activities that may include, but is are not limited to,  rounding, mobile skills labs, fairs, and webinars
• be required to reach Epic Credentialing and gain Epic Proficiency