- Rillton, PA
- March 8, 2015
Missy Harris
112 Pine Street Rillton, PA 15678
(724) 640-1377 missyharris123@hotmail.com
OBJECTIVE: Committed to exceptional customer service and driven by challenges. Detail oriented and resourceful in spearheading, organizing and completing projects; ability to multitask effectively.
PROFESSIONAL EXPERIENCE
Acadia HealthCare/Wellplace, Monroeville, PA 2014 to 2015
Office Assistant
- Answer phones, schedule appointments, and answer questions about our services.
- Greet patients, collect demographic information, and assist patients in signing any and all consent forms.
- Verify insurance coverage, billing insurance, posting charges and payments from insurance as well as patients.
- Proficient in insurance billing/coding.
- Inputting billing, notations from therapists, and group notes daily into charts accurately.
- Recording proper attendance into Meditech as well as recording censes, and ad daily deposits for cooperate office.
- Communication between director and therapists to ensure efficient productivity in the office.
- Triage phone calls with emphasis on accuracy, distribute incoming mail, faxes, and emails to staff.
- Attend weekly staff meetings to review the agenda, and make sure this agenda is being implemented.
CVS Caremark Specialty Pharmacy 2013 to 2014
Benefit Verification Specialist and Mentor
- Contribute support to daily production goals by processing orders within the insurance or customer service department.
- Role model leadership behavior by adhering to company's policies and procedures, department's daily objectives and reinforce them with team members.
- Support new hires on-boarding activities.
- Print and distribute work lists to team members.
- Provide resource support to production team by equipping team members with job aids.
- Respond to staff inquires in an effort to reduce or eliminate escalations.
- Identify escalations and provide guidance as well as handle escalation calls.
Demonte Medical Billing Solutions, Harrison City, PA 2012 to 2013
Medical Billing Specialist
- Verifying insurance coverage, and co pay amounts for patients as well as providers.
- Authorization requirements, and obtaining one.
- Contacting both patients and providers when necessary.
- Billing for several different providers as well as posting payments from patients and insurance companies.
- Doing follow up with insurance companies.
- Current software is Kario but working knowledge of DAQ as well.
EDUCATION
Monroeville School of Business - 1992-1993 Obtained an Associated Business Degree in Medical Secretarial
Pittsburgh Beauty Academy - 1998 Obtained and currently have a Nail Technician license.
Education
Introduced and given a working knowledge to all aspects of working in the administrative area in the medical feild.
Experience
• Answer phones, schedule appointments, and answer questions about our services.
• Greet patients, collect demographic information, and assist patients in signing any and all consent forms.
• Verify insurance coverage, billing insurance, posting charges and payments from insurance as well as patients.
• Proficient in insurance billing/coding.
• Inputting billing, notations from therapists, and group notes daily into charts accurately.
• Recording proper attendance into Meditech as well as recording censes, and ad daily deposits for cooperate office.
• Communication between director and therapists to ensure efficient productivity in the office.
• Triage phone calls with emphasis on accuracy, distribute incoming mail, faxes, and emails to staff.
• Attend weekly staff meetings to review the agenda, and make sure this agenda is being implemented