Amber Burroughs

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Professional Pharmacy Technician

Skills

  • Outstanding communication and interpersonal skill
  • In-depth knowledge of medical terminology useful in reading medical reports and determining coverage
  • Excellent communication abilities with medical groups, insurances company’s, and customers
  • Energetic with a positive attitude
  • Excellent telephone etiquette
  • Attention to detail
  • Customer service oriented

Lead Pharmacy Technician

June 2014- Current                               Kmart Sears Holdings                     West Columbia, SC

  • Entered new patient profiles and prescriptions into medication input software system
  • Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
  • Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters.
  • Maintained records by recording and filing physicians' orders and prescriptions. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
  • Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
  • Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
  • Correctly priced and filed prescriptions after they were filled. Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
  • Responsible for ringing up customers in a timely manner and guaranteeing high-levels of customer service.

Pharmacy Technician Volunteer

November 2014 – January 2015                                    Free Medical Clinic                              Columbia, SC

  • Responsible for answering phone calls and re-stocking drugs.
  • Assist licensed pharmacists with selling and preparing medication to patients.
  • Provide excellent care and customer service towards the patients.

At-Risk Youth Mentor

January 2016-Current                           Pair Education Center                                      Lexington, SC

  • Give advice and guidance, share ideas, and provide feedback.
  • Identify resources to help mentee enhance personal development and career growth.
  • Serve as an advocate for mentee whenever opportunity presents itself.
  • Established and maintained trusting relationship with youth.

Jimmy John’s In-shopper

March 2014- November 2014               Jimmy Johns                                           Columbia, SC

  • Greeted and took customer orders, operated the cash register and collected payments from customers.
  • Responsible for taking phone orders and completing delivery tickets.
  • Responsible for making fast, accurate and consistent sandwiches.
  • Able to comply with all portion sizes, recipes, and all systems and procedures.
  • Interacting within a team setting.

 

E-mail
amberburroughs@ymail.com
Phone Number
8037305863

Education

Criminal Justice and Criminology/ Chemistry Minor @ University of South Carolina- Columbia, SC
Oct 2012 — Jun 2017
Basic Studies @ Dreher High School
Sep 2008 — May 2012

Experience

Pharmacy Technician @ Kmart Pharmacy
Jun 2014 — Current
Entered new patient profiles and prescriptions into medication input software system
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters.
Maintained records by recording and filing physicians' orders and prescriptions. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
Correctly priced and filed prescriptions after they were filled. Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
Responsible for ringing up customers in a timely manner and guaranteeing high-levels of customer service.

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