Nursing Department Manager, Ambulatory SurgeryJob ID 2019-5665 Shift Days FTE 1.0 Start/End of Daily Work Schedule 7:30-4:00pm Type Full Time Facility Bowie Health Center Department 356783-Ambulatory Surgery
Responsible for directing, supervising and coordinating patient care activities and nursing services of a nursing unit on a 24 hour basis. Monitor and assures proper patient care delivery in accordance with quality standards. Oversees and assigns patient care duties to nursing unit professional and support staff in order to maximize utilization of their time and abilities. Requires RN license and a BSN.
- Provides departmental leadership for the operation of selected patient care departments within the Division to ensure the delivery of quality patient care.
- Supports and interprets the missions, vision, values, philosophy, objectives and standards of the hospital and nursing department. Directs and coordinates implementation of patient care activities and nursing programs that promote attainment of same.
- In collaboration with nursing leadership, designs appropriate model(s) of care/practice for own administrative unit(s). Assures the assessment, planning, implementation, evaluation and documentation of patient care to achieve cost effective outcomes.
- Develops and sustains an environment that supports excellence in clinical practice and patient care; forecasts trends; functions as change agent; analyzes current status and improves existing systems.
- Coordinates with other departments to prepare and maintain a safe and therapeutic environment in patient care areas. Monitors safety practices, ensuring environmental and equipment safety and adherence to infection control standards.
- Incorporates and/or assists staff to incorporate current research findings into clinical practice, care delivery and management systems.
- Participates in the overall planning process for nursing service. Operationalizes and implement strategic initiatives.
- Ensures that all departmental standards are reviewed and updated as defined in policy. Administers Hospital and Division policies.
- Ensures department is in continual compliance with all applicable JCAHO, regulatory and professional practice standards. Develops and implements in a timely manner appropriate actions to correct identified deficiencies.
- Establishes quality assessment/improvement activities which ensure continuous implementation of safe, efficient, effective patient care and which identifies problems and progress toward resolution and improvements. Ensures the investigation, corrective action and documentation of patient care incidents, accidents and related issues.
- Manages human resources. Ensures systems are in place to provide for developmental needs of staff.
- Gives input into structuring of assigned clinical departments; organizes own clinical departments; determines positions and job specifications.
- Plans for staffing and scheduling of personnel. Establishes staffing patterns which reflect the quality and quantity of personnel necessary to deliver nursing care services. Prepares and assures work schedules provide adequate coverage at all time. Re-distributes resources to meet needs. Takes appropriate action to meet unusual resource needs.
- Maintains approved FTEs within approved budget and productivity levels/salary dollars. Effectively manages staff overtime and non-productive time.
- Maintains all required payroll records, and assures time is appropriately recorded and submitted in a timely manner.
- Interviews, selects and/or provides final approval of departmental personnel.
- Ensures competent staff exists in assigned departments. Reviews performance standards and conducts performance evaluations for appropriate personnel at least annually. Establishes appropriate goals and objectives; initiates reward/discipline; provides counseling and training or takes other actions to ensure continuous acceptable performance as needed. Ensures compliance of unit staff with maintenance of standards for competency validation. Terminates staff when appropriate.
- Effectively motivates staff through recognition of individual efforts and celebration of achievements. Acts as a resource/role model.
- Organizes programs of orientation, training and continuing education for all levels of personnel within assigned departments. Utilizes Hospital Education as a resource. Maintains current, accurate records.
- Manages departmental fiscal responsibilities.
- Participates in budgetary planning and execution for the Division. Prepares annual operating and capital budgets consistent with approved departmental goals and objectives, patient care requirements and scope of service. Provides requisite resources for personnel, equipment and supplies.
- Operates within the approved budgets by utilizing the principles of cost containment without sacrificing quality; monitors the use of supplies; maintains inventory at appropriate levels, with consideration given for programmatic changes and unforeseen patient care requirements.
- Completes capital request analysis on all major equipment purchases, including clinical justification, projected utilization, and preliminary financial benefit analysis.
- Maintains accountability for all department equipment. Requests maintenance as needed and follows-up on repairs.
- Reviews monthly budget and variance reports, providing appropriate explanation for budget variances within established time frames. Implements alternative solution and/or options for resource allocation to operate within budget.
- Assures that complete patient billing and charge information is submitted within established time frames, including necessary corrections.
- Demonstrates effective communications/human relations skills reflecting a team-oriented approach.
- Acts as communication liaison between the senior leadership and staff. Provides feedback from department/staff to senior leadership. Keeps senior leadership informed of unusual incidents, problems, and matters of concern.
- Promotes and maintains collaborative relationships within the clinical department as well as the Medical Staff, Administrative Staff and other members of the health care team. Supports partnerships, teamwork and cooperation. Maintains staff morale at desired levels.
- Sets an example for all staff through conduct, appearance and communications. Demonstrates effective written and verbal communications skills regarding issues, problems, etc. Demonstrates effective listening skills in interactions with patients, families, physicians and staff, including periods of stress and confusion.
- Appropriately addresses all patient, physician, visitor or employee complaints within two (2) working days; addresses grievances within prescribed time frames. Resolves problems/issues in a fair and equitable manner as evidenced by the need for minimal involvement and intervention by the Vice President.
- Meets no less than monthly with staff to share information, plan, evaluate performance improvement findings and identify/resolve problems.
- Makes administrative and clinical rounds in assigned departments to observe activities of sound clinical judgment, principle of work simplification and economical use of supplies and equipment.
- Prepares and submits all reports and special studies with complete and meaningful information within established time frames.
- Demonstrates accountability for self.
- Keeps abreast of national, state and local trends through involvement in at least one professional organization.
- Demonstrates awareness of self-learning needs and seeks ways to meet these in order to maintain competency and respond to new clinical and leadership demands. Completes continuing education on an annual basis to include seminars, workshops or training programs.
- Serves in a leadership role on Hospital and Division committees and councils; actively participates and regularly attends; represents the Division and its functions; completes follow-up activities in a consistent manner and shares information as appropriate.
- Provides for administrative, management and leadership experiences for students. Facilitates the Hospital’s relationship with educational institutions to enhance recruitment.
- Assists with the direction and implementation of marketing activities, including professional and community health awareness programs and public relations activities.
Current RN license in Maryland or a compact state.
Bachelors of Science in Nursing, Masters of Science in Nursing, preferred.
Three (3) to five (5) years progressive experience in Nursing Management.
Knowledge of regulatory standards, health care environment and trends, demonstration of leadership and empowerment principles and budgeting and fiscal control.
Basic knowledge and working experience with Medical Terminology
*UM CAPITAL REGION HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER. DECISIONS OF EMPLOYMENT ARE NOT BASED ON RACE, COLOR, RELIGION, GENDER, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, GENETIC INFORMATION, DISABILITY, VETERAN STATUS, OR ANY OTHER PROTECTED STATUS.*