Nurse Practitioner- Palliative CareJob ID 2019-5884 Shift Days FTE 1.0 Start/End of Daily Work Schedule 8:30 a.m. to 5:00 p.m, M-F Type Full Time Facility University of Maryland Capital Region Health Department 110859 Corporate Quality
Under the direction of a physician, plans, assesses, implements and evaluates total nursing care to a specific patient group. Orders, performs, and interprets laboratory and diagnostic testing. Performs therapeutic treatment and gives patient care directions to nursing and other staff. May prescribe medication, provide emergency care, and make patient referrals to appropriate licensed physician. Requires Nurse Practitioner certification.
- Rounds on designated patients and ensures patients meet criteria for monitoring; may consult with the ordering physician to discontinue when necessary.
- Assists in the management of patients at the request of the physician, refers pertinent issues to the appropriate healthcare professional.
- Serves as a role model by demonstrating expertise and comprehensive knowledge in the delivery of healthcare to cardiac patients and their families, to nurses and other healthcare providers.
- Serves as a liaison between the physician and other members of the healthcare team to develop comprehensive care plans for cardiac patients.
- Provides level of care and intervention consistent with the highest quality and appropriate length of stay; facilitates discharge and follow up care. Demonstrates the ability to prioritize and provide direction when workloads change during a crisis situation.
- Demonstrates knowledge and skills to provide care appropriate to the age of the patients treated.
- Communicates information consistently and constructively. Provides sufficient background information, as appropriate, to ensure understanding; selects appropriate channel and timing for communications.
- Notifies physicians of pertinent issues with their patients in a timely manner. Supports Medical Staff and Hospitalists.
- Documents in patients' charts as needed. Meets daily with the unit charge nurse and case manager in order to:
- Solve unresolved patient issues.
- Facilitate admission, transfers, and discharges.
- iii. Increase compliance with Core Measures.
- Avoid insurance denials.
- Reduce delays in service.
- Writes orders on any patient in assigned area: for example.
- Order PT and OT evaluations in order to process short term rehab assessments.
- Potassium/magnesium repletion.
- iii. Appropriate medications for cough, constipation, nausea/vomiting, and headache.
- Blood sugar management.
- Laboratory tests and x-rays.
- Complete appropriate order sets.
- Serves as a clinical consultant to other healthcare professionals.
- Collaborates with other members of the healthcare team in planning, implementing, monitoring, and evaluating comprehensive healthcare for cardiac patients and their families.
- Participates in planning, development, and presentation of special projects.
- Assesses the learning needs of patients, families, and staff in collaboration with all members of the healthcare team.
- Plans, provides, and coordinates patient/family and staff education for those involved in the care of cardiac patients.
- Reviews and utilizes current literature and research findings relevant to the healthcare of cardiac patients and their families.
- Assists with implementing research findings and monitoring the impact on patient care outcomes.
- Participates in performance improvement initiatives and quality monitoring.
- Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate.
- Follows communication protocols to both internal and external customers, including introducing him/herself with job title and experience, asking open ended questions, such as “How may I be of help to you?” using the customer’s name as soon as it is learned.
- Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution.
- Keeps customer’s information confidential, including public places such as elevators or the cafeteria.
- Provides assistance and offers help immediately, including finding someone else to meet the request, if unable to do so him/herself. Introduce other staff to customers when a hand-off occurs and explain that the person will provide excellent service.
- Demonstrates commitment to excellent service recovery when a customer’s expectations have not been met.
Commitment to Co-Workers:
- Offers assistance to colleagues and other departments when needed.
- Takes responsibility for solving problems regardless of origin; completes assignments, and respects deadlines.
- Resolves conflict directly with colleagues and seeks assistance from others if the issue cannot be resolved. Refrains from criticism in public.
- Mindful and respectful of others’ time and schedules. Attends meetings on time and communicates any absences.
- Provides co-workers with a status report for continuity of workflow when planning to be out of the office, off the unit, or away from the department
- Respectful, courteous and professional in all forms of communication and follows facility’s service communication protocol in all interactions.
- Refrains from use of personal cell phone in patient care areas and keeps usage to a minimum at all other times while on duty.
- Does not text or use e-mail during meetings (except for exigent or emergency situations).
- Limits use of business cell phone during meetings (remain on vibrate and/or calls go to voicemail).
- Makes every effort to answer telephone calls within three rings, introducing him/herself, department and title (if appropriate). Asks permission before placing the caller on hold or using the speakerphone. If caller is transferred, gives the caller the extension number of the person he or she is being transferred to. Offers further assistance to the caller upon completing the conversation.
- Maintains an appropriate voicemail message and when away from the office has an out-of-office email message that is brief, current, and includes name and department and offers the caller options if possible.
- Returns email and voicemail messages promptly but no later than within one business day (24 hours).
- Always mindful of voice and language in public.
- Reports to work appropriately groomed and in compliance with the Hospital’s dress code. Wears identification badge at all times at chest level and facing outwards so identification is clearly visible.
- Complete all assignments within deadlines or negotiates alternative actions and time frames in or der to achieve desired outcomes.
- Completes mandatory, annual education and competency requirements.
- Follows UMCAP safety, infection control and employee health standards.
- Demonstrates responsibility for personal growth, development and professional knowledge and competency.
- Adhere to all UMCAP and department policies and procedures, including Code of Conduct and professional behavior standards. Does not exceed Hospital guidelines in reference to attendance, punctuality, and use of sick and unplanned absences. Provides notification of absences, lateness and vacation requests according to department guidelines. Respects length of time for lunch and break times.
- Reviews, signs, and adheres to UMCAP and/or departmental confidentiality statement.
3-5 years nursing background. Current Maryland in good standing as a Nurse Practitioner. Active CPR.
*UM CAPITAL REGION HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER. DECISIONS OF EMPLOYMENT ARE NOT BASED ON RACE, COLOR, RELIGION, GENDER, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, GENETIC INFORMATION, DISABILITY, VETERAN STATUS, OR ANY OTHER PROTECTED STATUS.*