Collection Representative- Home Infusion Service- Radnor, PA

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Jefferson Health
February 11, 2019
Philadelphia, Pennsylvania
Job Type


Job Title
Collection Representative- Home Infusion Service- Radnor, PA
Job ID
Center City, Philadelphia, PA
Full/Part Time
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Primary Responsibilities
Ensure the timely and accurate completion of home infusion insurance billing, resubmits and cash
collection through effective patient, referral and carrier interface. Assist CSR’s in qualifying new
orders. Resolve disputes in billings and when needed, initiate the collection process through
telephone contact, letters, etc.
Essential Functions
Verify the accuracy of billing information received from CSR’s and assist in obtaining additional
information required before claims processing Interface with payers, patients, family and healthcare
professionals to obtain claim preparation information Post payments and identify credits and write
offs. Process credits and write-offs with Manager’s approval Review payment denials and claim
rejections, research and resubmit where appropriate Interacts with co-workers, visitors, and other
staff consistent with the core values of the Hospital.
Educational / Training Requirements

High School Diploma Required

Some College Preferred


Experience Requirements
Minimum 5 years experience in healthcare/insurance billing and collections. Familiarity with computer
based billing and collection systems. Strong organizational and verbal and written communication
skills. Excellent problem-solving skills. Ability to work independently.
Closing Statement

Jefferson Health delivers state-of-the-art healthcare services to patients throughout the Delaware Valley and southern New Jersey. Jefferson (Philadelphia University + Thomas Jefferson University) provides more than 7,800 students from nearly 40 states and 40 countries with 21 st century professional education. We have 30,000 employees.


Jefferson Health , with 14 hospitals (three are Magnet-designated by the ANCC for nursing excellence) and 50+ outpatient and urgent care locations, offers a broad range of primary and complex, highly specialized care that touches the lives of more than four million patients annually . This year, U.S. News & World Report has ranked Thomas Jefferson University Hospital as the 16 th best hospital in the nation, and among the nation’s best in 11 specialties. Jefferson Health also includes the NCI-designated Sidney Kimmel Cancer Center; it is one of only 69 such centers in the nation.


Thomas Jefferson University, nationally recognized for advancing groundbreaking developments in healthcare education and research, recently combined with Philadelphia University, internationally known for architecture, design, engineering, textiles and more. Jefferson (Philadelphia University + Thomas Jefferson University) has nine colleges and three schools dedicated to interprofessional and transdisciplinary approaches to learning that offer a vibrant and expandable platform for professional education. Through this unique model, we are preparing our students for current and yet-to-be-imagined careers.


As an employer, the Jefferson Enterprise maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

VISIT Jefferson Health

VISIT Jefferson (Philadelphia University + Thomas Jefferson University 

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