Call Center Representative

Written by lifepoint - - Comments Off on Call Center Representative
LifePoint Health
Published
March 27, 2020
Location
Lawrenceburg, Tennessee
Job Type

Description

Call Center Representative in Lawrenceburg, TN at Southern Tennessee Regional Health System- Lawrenceburg

Date Posted: 3/26/2020

Job Snapshot

About Us

STRHS - Lawrenceburg is a 99-bed acute care facility, fully accredited by The Joint Commission and the Society of Chest Pain Centers. The hospital has served Lawrence County and the surrounding counties. For more information please visit: https://www.southerntnlawrenceburg.com/

Job Description

Southern Tennessee Regional Health System - Lawrenceburg

Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

Distributes and explains forms, documents, and educational handouts to patients or family members.
Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.

Job Requirements

Minimum Education:
- High school diploma or equivalent Preferred

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

"LifePoint Health" is a trade name used to refer to an organization of affiliated entities that own and operate hospitals and other healthcare providers in more than 70 communities. LifePoint Health, Inc. is a holding company only. It does not own or operate hospitals or healthcare providers and does not have any employees. When terms such as "LifePoint" or "LifePoint Health" or "we" or "us" are used herein, they refer to LifePoint Health, Inc. and its operating affiliates and subsidiaries. When terms such as "hospital" or "provider" or "facility" are used herein, they refer to the hospitals or other healthcare providers that are wholly owned and operated by subsidiaries and/or affiliates of LifePoint Health, Inc. Finally, when terms such as "LifePoint employees" or "our employees" are used herein, they refer to individuals employed by subsidiaries and/or affiliates of LifePoint Health, Inc.

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