Admitting Clerk, Patient Registration Representative

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Tower Health
May 15, 2019
Pottstown, Pennsylvania
Job Type


Admitting Clerk, Patient Registration Representative - Full Time

  • Req. Number: 2019-24901
  • Posted Date: 5/3/2019
  • Shift: 1-Day
  • Hours: 80 hours per pay period
  • Address: 1600 E. High St.
  • City, State: Pottstown, PA
  • Department: Admitting


Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives.


The Admitting Clerk is the first point of contact with patients. This skilled person is responsible for successfully completing processes such as the accurate collection and verification of the following:

  • Patient demographic
  • Insurance information
  • Co-pays and deductibles
  • Transferring of medical records
  • Effectively resolve patient related issues and concerns

Schedule: Monday - Friday 7:30am - 4:00pm (Saturday rotation)



  • High School diploma or GED required


  • At least 1-year Medical office experience (preferred)
  • At least 1 -year experience verifying medical insurance and patient demographic information (preferred)
  • Knowledge and use of Electronic Medical/Health Records (Epic preferred)
  • Knowledge of medical terminology
  • Proven ability to multitask and prioritize
  • Excellent customer service skills
  • Computer literacy
  • Ability to 35 word per minute (desired)
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